Effective Date: May 30, 2025
Please read these terms and conditions carefully before using Our Service.
Acceptance of Terms
Welcome to the Wireless Management website. These Terms and Conditions (“Terms”) govern your access to and use of the Wireless Management, LLC website located at thewirelessmgt.com (referred to as the “Site”). By accessing, browsing, or using this Site in any way, you (“you” or the “User”) agree to be bound by all the terms and conditions set forth below, as well as any other policies or guidelines referenced herein (such as our Privacy Policy). If you do not agree with these Terms, you should not use or access this Site.
These Terms constitute a binding agreement between you and Wireless Management, LLC (“Wireless Management,” “Company,” “we,” or “us”), a Virginia limited liability company and exclusive AT&T Authorized Retailer. Wireless Management provides this Site as an informational resource about our wireless communications retail services. Please note: Wireless Management is an independent retailer authorized by AT&T – we are not AT&T, Inc. or any of its direct subsidiaries. Any AT&T products or services you purchase through our retail locations or links may be subject to separate agreements and terms with AT&T. These Terms apply only to your use of our Site.
By using the Site, you represent that you are at least the age of majority in your state (or that you are 18 years of age or older) and that you are legally able to enter into this agreement. If you are using the Site on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Definitions
For clarity in these Terms, the following definitions apply:
- “Wireless Management” or “Company”: Refers to Wireless Management, LLC, a Virginia Limited Liability Company, including our employees, agents, and affiliated entities. As an AT&T Authorized Retailer, Wireless Management operates retail stores offering AT&T products and services. In these Terms, references to “we,” “us,” or “our” also mean Wireless Management, LLC.
- “Site”: Refers to the website owned and operated by Wireless Management, LLC, currently located at the URL thewirelessmgt.com, and any subdomains or mobile versions of that website. “Site” includes all content, features, and services provided through this website, such as text, information, images, and other materials.
- “Services”: Refers to the wireless communication services, products, and related offerings that Wireless Management provides as an AT&T Authorized Retailer. This includes sales of AT&T wireless plans, devices, accessories, and services like AT&T Fiber or FIRSTNET, as well as any customer support or consultation we offer. Note: The actual wireless telecommunication services (e.g., voice, data, network connectivity) are provided by AT&T or its affiliates under separate terms. Our “Services” in the context of this Site primarily means the facilitation and sale of those AT&T products in our stores, and any information or assistance we provide to Site users regarding those products.
- “User” or “you”: Means any person or entity who accesses, uses, or views our Site. This includes customers, potential customers, or casual visitors. If you are accessing on behalf of a business or other entity, “you” includes both the entity and the individual accessing the Site on its behalf.
- “AT&T”: Refers to AT&T Inc. and its related companies and affiliates, including AT&T Mobility LLC. AT&T is our business partner and the provider of the telecommunications network and services we sell as a retailer. When we refer to AT&T’s policies or terms, we mean those provided by AT&T (e.g., AT&T’s own Privacy Notice or wireless service agreements).
Use of the Site (U.S. Users Only)
Wireless Management’s Site and Services are intended for use by individuals located in the United States. By using this Site, you acknowledge that you are in the U.S., or if you are outside the U.S., that you are accessing the Site on your own initiative and risk, and that you are responsible for compliance with local laws. We make no representations that the Site content is appropriate or available for use in other locations. We reserve the right to block access to the Site from any jurisdictions outside the U.S., in our discretion.
Permitted Use: You may use this Site solely for lawful, personal, and non-commercial purposes, such as learning about our company, finding information on AT&T products and services we offer, store locations, career opportunities, or contacting us. You agree to use the Site only for its intended purpose and in accordance with these Terms and all applicable laws and regulations.
No Unauthorized Use: You must not misuse or abuse the Site. Specifically, when using our Site, you agree not to:
- Violate Laws:You will not use the Site for any purpose that is unlawful or prohibited by these Terms. You agree to comply with all applicable federal, state, and local laws and regulations (including U.S. export control laws) in connection with your use of the Site.
- Interfere with the Site:You will not engage in any activity that could disrupt, impair, or interfere with the functioning of the Site or the servers and networks used to make the Site available. This includes, but is not limited to, introducing viruses, worms, malware, or any other code intended to harm or surveil, as well as launching any automated system (like a bot or script) that makes excessive requests to our servers.
- Attempt Unauthorized Access:You will not attempt to gain unauthorized access to any part of the Site, or to other accounts, computer systems, or networks connected to the Site, through hacking, password mining, or any other illegitimate means. You will not probe, scan, or test the vulnerability of the Site or any network connected to it.
- Impersonation or Fraud:You will not impersonate any person or entity, or falsely state or misrepresent your identity or affiliation with a person or entity when using the Site (for example, you will not pretend to be a Wireless Management employee if you are not). You also agree not to use the Site to transmit fraudulent information or engage in deceptive practices.
- Harassment or Harm:You will not use the Site to harass, threaten, abuse, or harm others or to advocate or encourage violence or any illegal activities. Any content you might send via the Site (such as an email to our contact address) must not be defamatory, obscene, invasive of privacy, or otherwise objectionable.
- Intellectual Property Misuse:You will not copy, reproduce, modify, distribute, or create derivative works of the Site or any content on the Site (except as expressly permitted under these Terms or by law). You will not remove or alter any copyright, trademark, or other proprietary notices on the Site. (See the “Intellectual Property” section below for more details.)
- Commercial Use:You will not use the Site for any commercial purpose not expressly approved by us. This means you should not use information on our Site to compete with us, to advertise your own or others’ products/services, or to solicit customers away from Wireless Management. Scraping the Site for data (e.g., for marketing lists) or using any content for unauthorized profit is prohibited.
If you engage in any of the prohibited uses above or otherwise violate these Terms, we reserve the right to take appropriate action, which may include terminating your access to the Site (see the “Termination” section below), and if necessary, involving law enforcement or pursuing legal remedies.
Intellectual Property Rights
Site Content: All content on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, videos, data compilations, software, and the compilation and arrangement of such content, is the property of Wireless Management, LLC, or is used under license (for example, content provided by AT&T for our use), and is protected by United States and international copyright laws. Wireless Management owns the copyright in the selection, coordination, arrangement, and enhancement of the Site content. All rights are reserved.
Limited License: Wireless Management grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and its content for your personal, non-commercial informational use only. Under this license, you may view, download, and print insubstantial portions of content from the Site (such as a product description or a store address) solely for your personal use and not for further reproduction, publication, or distribution. This license does not allow you to: (a) resell or commercially use the Site or its content; (b) collect or use any product listings, descriptions, or prices for any purpose other than your personal research; (c) make any derivative use of the Site or its content; (d) download, scrape, or copy account information (if any) for the benefit of a third party; or (e) use any data mining, robots, or similar data gathering and extraction tools on the Site. Any use of the Site or its content beyond the scope of this limited license is strictly prohibited and will automatically terminate your permission to use the Site.
Trademarks: The trademarks, service marks, and logos displayed on the Site are registered and unregistered trademarks of Wireless Management, AT&T, or third parties. For example, “AT&T,” the AT&T globe logo, FIRSTNET, and other AT&T product or service names are trademarks of AT&T Inc. or its affiliates, used by Wireless Management under license. Wireless Management and our logo are trademarks of Wireless Management, LLC. You are not granted any right or license to use any trademarks or logos on the Site without the prior written permission of the respective owner. Unauthorized use of any trademarks displayed on the Site is strictly prohibited.
Copyright Infringement (DMCA): Wireless Management respects the intellectual property rights of others. If you believe that any content on our Site infringes your copyright, you may notify us in writing under the Digital Millennium Copyright Act (DMCA). Please send any notices of claimed infringement to our designated agent at Legal@thewirelessmgt.com with the subject “DMCA Notice.” Your notice should include: (a) identification of the copyrighted work claimed to have been infringed, (b) identification of the content on our Site that is claimed to be infringing (with a URL or description), (c) your contact information, (d) a statement that you have a good-faith belief that the disputed use is not authorized, (e) a statement that the information you provide is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on their behalf, and (f) your physical or electronic signature. We will review and address all DMCA notices in accordance with applicable law.
User Content: As noted, our Site currently does not offer interactive features for user-generated content (such as comments or forums). If in the future we allow you to submit or post any content on the Site, any content you submit must be your own or you must have permission from the rights holder to post it. By submitting content, you would grant Wireless Management a license to use that content. (Since this functionality is not active, we omit detailed terms here.) For now, any feedback or suggestions you send to us (e.g., via email) regarding our Site or services will be treated as non-confidential and non-proprietary. You agree that we may use any feedback you provide in any manner, without restriction or compensation to you, to improve our services or Site.
Third-Party Links and Resources
For your convenience, our Site may contain links to third-party websites or resources, including:
- AT&T Websites:Links to AT&T’s official websites (such as att.com) for online shopping, plan information, account management, or other services. For example, our Site’s “Explore more” or “Shop” features may redirect you to pages on att.com where you can browse or purchase AT&T products or services.
- Social Media:Links to third-party social media platforms where Wireless Management has a presence, like Facebook, X (Twitter), or LinkedIn.
- Other External Resources:Occasionally, we might link to other sites for additional information (e.g., a manufacturer’s site for device specs, or a news article about wireless technology).
Independent Sites: These third-party sites are not under the control of Wireless Management. We provide these links solely as a convenience to you, and the inclusion of any link does not imply endorsement by us of the site or any association with its operators. We are not responsible or liable for the content, availability, accuracy, or practices of third-party websites. When you click a third-party link, you will leave our Site and be subject to that third party’s terms and policies. For example, if you follow a link to AT&T’s site, you will be subject to AT&T’s Privacy Policy and Terms of Use, and any transactions you conduct there (like ordering a phone or paying a bill) are between you and AT&T. Similarly, your interactions on social media platforms are governed by the terms of those platforms.
No Liability for Third Parties: You acknowledge and agree that Wireless Management shall not be responsible for any damage or loss caused or alleged to be caused by or in connection with use of any content, goods, or services available on or through any third-party site. If you have concerns about any third-party website linked from our Site, please direct your concerns to the administrator of that third-party site. We encourage you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Relationship with AT&T and Disclaimer of Agency
Wireless Management is proud to be an Authorized Retailer of AT&T. However, we are an independent business. Nothing in these Terms, or on our Site, is intended to create any agency, partnership, or joint venture relationship between you (the user) and Wireless Management, or between Wireless Management and AT&T beyond our existing retailer agreement. When you purchase or use AT&T products and services through us, you will be subject to AT&T’s own terms and conditions (for example, AT&T’s Wireless Service Agreement, AT&T’s Acceptable Use Policy, etc.). Wireless Management does not have authority to alter or waive the terms of your agreements with AT&T. Any statements on our Site regarding AT&T products (such as pricing, availability, promotions, or plan details) are provided for informational purposes and are subject to change by AT&T. For the most accurate and binding information, please refer to official AT&T documentation or speak with an AT&T representative.
By using our Site or purchasing services from us, you acknowledge that (a) Wireless Management is not responsible for the operation or performance of the AT&T network or services, and (b) any service commitments (like network coverage, data speeds, service warranties) are made by AT&T, not by Wireless Management. We will, of course, assist you in interfacing with AT&T as needed, but we cannot assume liability for AT&T’s obligations. This is further addressed in the warranty and liability sections below.
Disclaimer of Warranties
Site Provided “AS IS”: This Site and all information, content, software, and services included on or otherwise made available to you through the Site are provided by Wireless Management on an “AS IS” and “AS AVAILABLE” basis. Wireless Management makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, or materials included on the Site. You expressly agree that your use of the Site is at your sole risk.
To the fullest extent permissible under applicable law, Wireless Management disclaims all warranties, express or implied, including, but not limited to: implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site (or any content therein) is accurate, complete, reliable, current, or error-free. We do not guarantee that any defects or errors will be corrected.
Functionality and Availability: We do not warrant that the Site will be available at any particular time or location, that the Site will be uninterrupted or secure, or that the Site is free of viruses, malware, or other harmful components. Although we aim to maintain a safe and functional site, you acknowledge that electronic communications and websites can be subject to errors, interruptions, and security breaches. It is your responsibility to implement appropriate safeguards (such as antivirus software and secure network practices) to protect yourself when using the internet.
Product/Service Information: Any product descriptions, service details, or other information related to AT&T offerings on our Site are provided for convenience and informational purposes. Wireless Management does not warrant that this information is always up-to-date or error-free. Actual product and service specifications (such as prices, coverage areas, plan features, device capabilities) are subject to change, and the official details will be those provided by AT&T at the time of your purchase or contract. If you find a discrepancy between our Site and AT&T’s official information, please let us know, but note that AT&T’s information will control for any decisions you make regarding purchases.
No Other Warranties: No advice or information, whether oral or written, obtained by you from Wireless Management or through the Site shall create any warranty not expressly stated in these Terms. Wireless Management is not making any promises or guarantees to you about the results of using the Site or any service or product obtained through the Site. For example, we cannot guarantee you’ll achieve a certain outcome by following advice on our blog (if any), or that network performance will meet a particular standard – those are outside the scope of these Terms.
Some jurisdictions do not allow the disclaimer of certain warranties. If such laws apply to you, some or all of the disclaimers above may not apply to you, and you may have additional rights. In such case, the disclaimers shall apply to the maximum extent permitted by law.
Limitation of Liability
No Indirect Damages: To the fullest extent allowed by applicable law, Wireless Management, LLC and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to damages for lost profits, lost revenue, lost savings, loss of data, loss of goodwill, business interruption, or any other intangible losses) arising out of or relating to your use of (or inability to use) the Site or any content or services provided through the Site, even if we have been advised of the possibility of such damages. This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence), strict liability, or any other theory.
Limit on Direct Damages: To the fullest extent permitted by law, Wireless Management’s total aggregate liability for any claims arising out of or relating to these Terms or your use of the Site shall not exceed $100.00 USD or the amount you have paid (if any) to Wireless Management for the specific service or product from which the liability arose, whichever is greater. Since use of the Site is typically free, we anticipate that this liability cap will usually be $100. This limitation is cumulative and will not be increased by the existence of more than one claim.
AT&T and Third-Party Services: Wireless Management shall not be liable for any issues arising from services or products provided by AT&T or other third parties, even if you learned about or accessed them through our Site. For instance, if you encounter a service outage or billing error with your AT&T wireless service, any remedy will be governed by your agreement with AT&T, not by these Terms. We can assist in communication or resolution, but we are not financially liable for AT&T’s obligations or mistakes. Similarly, if you click on a third-party link and suffer a loss or damage (such as your social media account being compromised through an external link), we are not liable for those events.
Exceptions: Some states or jurisdictions do not allow the exclusion or limitation of certain damages. If the laws of such a jurisdiction apply to your case, some or all of the above exclusions or limitations may not apply to you, and you might have additional rights. In such instances, Wireless Management’s liability will be limited to the greatest extent permitted by law.
Release: You agree to release, remise, and forever discharge Wireless Management and its affiliates, partners, and licensors, and their respective officers, employees, and agents, from any and all manner of rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, legal fees, costs, and disbursements of any nature (including attorneys’ fees) arising out of or in connection with your use of the Site, or any services or products obtained through the Site, to the extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Wireless Management, LLC, its parent, affiliates, and their respective officers, directors, employees, and agents (collectively, the “Indemnified Parties”), from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with: (a) your access to or use of the Site or content; (b) your violation of any of these Terms; (c) your violation of any applicable law or regulation in connection with your use of the Site; or (d) any allegation that any content you submitted to us (for example, via email or other feedback) infringes or violates the intellectual property rights, privacy rights, or other rights of any third party.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you (without limiting your indemnification obligations with respect to that matter). In such case, you agree to cooperate with our defense of the claim. You will not settle any claim that affects any Indemnified Party without our prior written approval.
Termination and Suspension
Right to Terminate: Wireless Management reserves the right to terminate or suspend your access to the Site (or certain features of the Site) at any time, with or without prior notice, for any reason, including if we believe you have violated these Terms, posed a security risk, engaged in unlawful conduct, or infringed on the rights of others. We also reserve the right to discontinue the Site or any portion of it at any time (temporarily or permanently) without notice.
Effect of Termination: If your use of the Site is terminated or suspended, whether by you or by us, your right to access the Site will immediately cease. The provisions in these Terms that by their nature should survive termination (such as intellectual property rights, disclaimer of warranties, limitation of liability, governing law, etc.) will survive any termination. Termination of your access or these Terms shall not relieve you of any obligations that arose or liabilities that were incurred prior to the termination.
User Initiated Termination: If you wish to terminate this agreement, you may simply discontinue using the Site at any time. If you have an account or subscription with us (though our current Site has no user accounts), you may need to take additional steps to cancel those. However, since the Site currently doesn’t require registration, stopping usage is typically all that is necessary.
No Access After Termination: Upon any termination of your access, whether initiated by us or by you, you must cease any further use of the Site. Any licenses or rights granted to you under these Terms will immediately end. Wireless Management may, in its sole discretion, delete or deactivate your access credentials (if any) and any related information or files you have on our system. We will not be liable to you or any third party for termination of your access to the Site.
Governing Law
These Terms and any disputes arising out of or relating to these Terms or your use of the Site or our Services will be governed by and construed in accordance with the laws of the Commonwealth of Virginia, and, to the extent applicable, the federal laws of the United States. This is the case regardless of where you are located or from where you access the Site. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Jurisdiction and Venue: You agree that any legal action or proceeding arising under these Terms or relating to the Site shall be brought exclusively in the state or federal courts located in the Commonwealth of Virginia. You consent to the personal jurisdiction of such courts and waive any objections (including objections based on inconvenience) to jurisdiction or venue in those courts. If you access the Site from a location outside of Virginia, you are responsible for compliance with local laws, if and to the extent local laws are applicable.
Injunctive Relief: You acknowledge that a violation or attempted violation of certain sections of these Terms (such as Intellectual Property or Use of Site rules) will cause such damage to Wireless Management as will be irreparable, the exact amount of which would be difficult to ascertain, and for which there will be no adequate remedy at law. Accordingly, you agree that we shall be entitled to seek immediate injunctive or equitable relief to restrain such violation or attempted violation, in addition to any other remedies available at law or in equity.
Miscellaneous Provisions
Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision shall be eliminated or limited to the minimum extent such that the intent of the parties is effectuated, and the remaining provisions of these Terms shall continue in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Wireless Management.
Entire Agreement: These Terms (together with our Privacy Policy and any other legal notices or policies expressly incorporated by reference) constitute the entire agreement between you and Wireless Management regarding your use of the Site, and supersede any prior or contemporaneous agreements, communications, and proposals (whether oral or written) between you and us regarding the Site. In case of a conflict between these Terms and any other policy posted on the Site, these Terms shall control with respect to your use of the Site.
Assignment: You may not assign or transfer any rights or obligations under these Terms without our prior written consent. Wireless Management may assign its rights and obligations under these Terms freely to any affiliate or in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise. These Terms will inure to the benefit of and be binding upon the parties and their respective permitted successors and assigns.
Headings: Section headings in these Terms are for convenience only and have no legal or contractual effect.
Electronic Communications: You agree that communications and transactions between us may be conducted electronically. We may send you notices or communicate with you by email (if you have provided one), by posting a notice on the Site, or by other electronic means. You consent to receive electronic communications from us and agree that any notices, agreements, disclosures or other communications we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Contact Information
If you have any questions about these Terms and Conditions, the Site, or our Services, or if you need to contact us for any reason relating to this agreement, please reach out to us:
Wireless Management, LLC
ATTN: Compliance (Legal)
1008 S. Glebe Rd.
Arlington, VA 22204, USA
Email: Legal@thewirelessmgt.com